Bookstore Return Policy

Return privileges vary according to merchandise category.

• All returns require an original register receipt or invoice (from web orders.)
• Credit and/or debit cards must be physically present for all return or refund transactions inside the store.

Merchandise Categories:

• General merchandise (Apparel, gifts, supplies) may be returned within 14 business days with receipt.
• Tradebooks may be returned within 14 business days with receipt.
• Non-returnable items: Electronics, calculators, sale & clearance items;
  opened access codes, unsealed software, cd-roms and tapes.
• Textbooks return privileges vary by semester (see table below).

General Textbook Return Policy

Purchase Made	Returns accepted w/original receipt
General Policy	3 Business days from date of purchase
Fall and spring semesters	First 7 business days of semester *
May Term/Summer sessions	3 Business days after the class start date
Finals week	No return privileges

All NEW textbooks must be unmarked and in saleable, like-new condition and contain all components to qualify for a refund.

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*Textbook Refunds after the first 7 (Seven) business days of the Fall and Spring semester

The University Bookstore will review withdrawals and extenuating circumstances
on a case-by-case basis in accordance with the following policy;

Textbook Refund Policy

Spring 2013	Necessary Documentation	Refund
Jan 7 - 28	- Original sales receipt - Official drop slip	100%
Jan 29 - Feb 1	- Original sales receipt - Official drop slip	75%
Feb 4 - 8	- Original sales receipt - Official drop slip	50%
Feb 11 - 15	- Original sales receipt - Official drop slip	25%

No full refunds will be granted after the last day of the fifth week of the semester.
(Exception: See General Textbook Return Policy) Customers are then eligible to sell their books
back to the Bookstore. Buyback prices will vary throughout the semester, but the customer
will receive the best market price for their books during our store buyback period
at the end of the semester. Customers can check the buyback prices on our website

** For purposes of these procedures, withdrawal is defined as students
who give official notification of their withdrawal to the University
after a semester/session begins. (This does not apply for withdrawals
associated with Military duty)